One place for everything a practice runs on — the enquiry, the conversation,
the session and the record it leaves behind.
PsychologistsTherapistsCounsellorsListeners
Everything a practice runs on, in one quiet place.
Samay keeps the enquiry, the conversation, the session and the record together —
so the only thing you carry between them is your attention.
Nothing falls through. Reminders that ring, follow-ups that stay visible, a reply window you cannot miss.
Notes that hold up. SOAP, DAP or BIRP, signed and locked, with corrections kept as addenda.
One link brings people in. Share your page, and enquiries arrive already on your board.
Records encrypted at rest
Every note read is logged
Nothing recorded without you
Sign in to Samay
1Enter the number your workspace knows you by
2We send a six-digit code to that number
3Type it in and you are at your desk
Six digits went to .
It lasts five minutes.
For this preview the code is 123456.
Here as a client rather than a counsellor?
Everything Samay holds
Three places to work, one record of the person.
The conversation
A shared client inbox
Every message in one thread on the official WhatsApp Business Platform. Search, filters, assignment and transfer, with a live unread count.
Voice notes and media
Record in the browser with a live level meter. Images, video and documents stored privately and served over signed links.
The 24-hour window
Shown in the header, enforced in the composer, and checked again in the service layer before anything is queued.
Approved templates
Synced hourly from WhatsApp Manager, variables mapped to client fields, with a live preview before you send.
The enquiry
A sheet you can actually edit
Name, phone, services and status, edited in place. Sort, filter, search, select in bulk, and move a dozen leads at once.
Reminders that ring
Set one in two clicks. Silent, a soft chime, or a call ring that repeats until you answer it. Snooze, open, or mark it done.
Duplicates flagged, not merged
A number that already exists marks both records. Which one is right is a human call, not a silent overwrite.
The number in front of you
The desk target, large enough to read across a room, with every change stamped with who published it and when.
The session
Notes that hold up
SOAP, DAP, BIRP or free text. Mental state, interventions, homework and next focus. Signing locks the text; corrections become addenda.
Spoken notes
For the observation you would lose between sessions. Recorded, waveformed and stored with the note.
A risk screen with teeth
Six lines, answered every time. A yes marks the file and reaches the supervisor without anyone opening the clinical note.
The room, inside the portal
Zoom runs in Samay rather than a browser tab. Waiting room on, recording off unless you decide otherwise.
The practice
More than one clinician
A care team with roles, reach and cover that expires on its own. Every note carries its author and the minute it was written.
Records that stay private
Clinical fields encrypted at rest, media behind signed links, and every read of a note recorded — including your own.
Room to breathe
Start the day, take a break, close it out. Hours counted, reminders silenced while you are away.
Subscription and billing
Plans by seat and client count. Limits are checked when something is created, never by hiding a file someone already has.
Getting in
Phone and a one-time code
Six digits over WhatsApp or SMS. Five-minute expiry, five attempts, and an unknown number answered exactly like a known one.
Or email and password
Rate limited, with every attempt logged and access revocable the moment someone leaves.
No account yet?
Client records are encrypted. Independent product — not affiliated with WhatsApp or Meta.
Chats
Reply window · 21h left
Send an approved template
The reply window closed 7 hours ago. Only templates Meta has approved can reach this client now.
reconnect_window
Hello {{1}}, it has been a while since we spoke about {{2}}. Reply to this message and we will pick up where we left off.
document_request
Hi {{1}}, to move ahead with your {{2}} we still need one document from you. Reply here and we will guide you through it.
appointment_reminder
Hello {{1}}, this is a reminder about your appointment with {{2}} on {{3}}.
Reminder sound
A call ring repeats until you answer the reminder. Use it for the ones you cannot miss.
to
Name
Phone
Services
Status
Added
Reminder
You · camera on0:00
You're on break
Take your time
Your supervisor has been notified. Reminders are silent and nothing is assigned to you until you're back.
00:00
Samay
Your counselling portal
Sign in
Use the number your therapist already has. There is no password to invent.
Check your phone
Six digits went to . It lasts five minutes. In this preview it is 123456.
Sign in with email
This portal shows your sessions, what you agreed with your therapist, and your own notes.
It does not show what your therapist writes about a session — you can ask them for that at any time.
If you need someone now
Samay is not an emergency service. If you are in danger, call someone who can help tonight.